Help the Authority Stop Costly and Dangerous Utility Theft

Due to the serious nature of utility theft, Florida Statute 812.14(2)(c) states “It is unlawful to use or receive the direct benefit from the use of a utility, cable television service, or community antenna line service knowing, or under such circumstances as would induce a reasonable person to believe, that such direct benefits have resulted from any tampering with, altering of, or injury to any connection, wire, conductor, meter, pipe, conduit, line, cable, transformer, amplifier, or other apparatus or device owned, operated, or controlled by such utility or cable television service or community antenna line service, for the purpose of avoiding payment.”

The Authority takes a very serious and committed approach to enforcing the Florida Statute on utility theft and works closely with local law enforcement and the State Attorney’s Office to prosecute those who steal service. Utility theft is usually prosecuted as a misdemeanor with a conviction up to one year in jail and a fine in the amount of $1,000. There are some circumstances where individuals can be prosecuted as a felony.

The Authority would like for you to take an active role in helping us prevent utility theft. You can help keep your rates low and your drinking water supply safe by reporting anyone you suspect may be illegally receiving utility service. All information provided to the Authority regarding potential utility theft will remain completely anonymous.

You may contact our Customer Service Department at 904-272-5999 or toll free 877-476-CCUA or email the Customer Service Department. Please make sure if you email us to include as much of the following information you have available:

	Suspect's Name
	Suspect's Address
	Description of suspect's residence or business
	Descriptive explanation of the nature of the theft
	Any additional information you may believe will be helpful in investigating the possible theft

or you can file a report by filling out the following information in the form below:

	= Required Information
Contact Information:
	First Name:
	Last Name:
	Home Phone:
	E-mail Address:
Suspects Information:
	Address of suspected misuse:
	State:
	Zip:
	Description of misuse :