Important Customer Updates

CCUA customer office lobby is open image

Our office lobby is now open. We ask that you consider wearing a mask when visiting us and respecting the personal space of our employees and fellow customers. If you have not been feeling well, please for the safety of our employees and other customers, reach out to us by phone or web. We have implemented additional disinfection practices to maintain a healthy office environment.


Service disruptions for nonpayment will resume Tuesday, August 25 image

Service disruptions for nonpayment will resume Tuesday, August 25, 2020. Delinquent balances must be paid or have an active extension to avoid service disconnection and additional fees. If you need more time to pay your bill, please call us to discuss payment options before Friday, August 21, 2020.


Storm season preparations with consideration to COVID-19

imageHurricane season officially began on June 1st. We expect this season will be more active than prior seasons. We are actively preparing to ensure we are ready to respond should we be impacted by a storm and recommend you

do the same. Make a list of supplies for your hurricane kit and check to see what you already have. Restock your kit as needed during the next several weeks. Be sure to organize important documents and verify your insurance coverage and have an evacuation plan.

With the COVID-19 pandemic, shelters will be limiting the number of people per shelter to provide more space per person. Please make sure you plan accordingly. Lastly, visit Clay County’s Emergency Management website alert.claycountygov.com and sign up for important safety alerts impacting your area.

Once-A-Week Watering Restrictions Are Now In Effect! Know your day!
Did you know...?
During Daylight Saving Time, you may water your lawn twice per week on specific days? Know your days!