Contact Clay County Utility Authority

Customer Service & Emergency Contact Information

General Contact Information

  • Hours

    Monday – Friday,

    8:00 A.M. – 5:00 P.M.

  • Physical Address

    3176 Old Jennings Road, Middleburg, FL 32068

  • General Phone

    (904) 272-5999

  • Toll-Free Phone

    (877) 476-CCUA (2282)

Send Us an Email

Important Note on Public Records: Under Florida law (Chapter 668.6076), email addresses are public records. If you do not want your email address released in response to a public records request, do not send electronic mail to this entity. Instead, please contact us by phone or in writing.

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Our team reviews all inquiries and will respond as soon as possible during normal business hours.

Billing & Account Access

For billing information, payments, and account details, please access your customer account online.

Virtual Assistant

We’re here to help you get the information you need—quickly and confidently. Our virtual assistant is an automated tool designed to provide immediate answers and help you navigate the site with ease.

To use our virtual assistant, use the "Ask CCUA Virtual Assistant" button located at the bottom right corner of this website.

While it isn’t a real person, it is always available to point you in the right direction, connect you with resources, and support you as you explore our services. Whether you’re looking for specific information or simply have a question, the virtual assistant is your reliable, on-demand source for assistance.

Virtual Assistant