HOLIDAY CLOSURE: In observance of Independence Day, our office will be closed on Thursday, July 4th. We will resume normal business hours from 8:00 a.m. to 5:00 p.m. on Friday, July 5th.
Have an emergency outside of business hours? Our on-call staff is available 24/7 to assist customers with after-hours water and wastewater emergencies. You can call (904) 272-5999 to report an emergency.
Please visit our contact page for all other inquiries.
During this transition period to our new software, we are adjusting our service timelines, including those for disconnections due to non-payment. We will not disconnect customers nor charge late fees as we work through these complex technical issues. Please rest assured, we are working diligently to minimize any inconvenience.

About CCUA

Home : About CCUA
Jeremy Johnston - Executive Director of CCUA One of the founding principles of the Clay County Utility Authority is the desire to operate, to the extent possible, the publicly owned utility using the sound business practices of private enterprise. We are charged with the responsibility of providing our customers with the best long-term value at the lowest possible cost. More info...
Meet the Board Members
The Clay County Utility Authority is governed by a seven-member Board known as the Board of Supervisors. The Board Members are required to be ratepayers of the Clay County Utility Authority’s utility system. More info More info...
Employment Opportunities
CCUA offers our team members well-paying, professionally rewarding career opportunities. We invest in education and training through professional development training programs to develop individuals into a lifetime career in the utilities industry.