HOLIDAY CLOSURE: In observance of Independence Day, our office will be closed on Thursday, July 4th. We will resume normal business hours from 8:00 a.m. to 5:00 p.m. on Friday, July 5th.
Have an emergency outside of business hours? Our on-call staff is available 24/7 to assist customers with after-hours water and wastewater emergencies. You can call (904) 272-5999 to report an emergency.
Please visit our contact page for all other inquiries.
During this transition period to our new software, we are adjusting our service timelines, including those for disconnections due to non-payment. We will not disconnect customers nor charge late fees as we work through these complex technical issues. Please rest assured, we are working diligently to minimize any inconvenience.

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