HOLIDAY CLOSURE: In observance of Independence Day, our office will be closed on Thursday, July 4th. We will resume normal business hours from 8:00 a.m. to 5:00 p.m. on Friday, July 5th.
Have an emergency outside of business hours? Our on-call staff is available 24/7 to assist customers with after-hours water and wastewater emergencies. You can call (904) 272-5999 to report an emergency.
Please visit our contact page for all other inquiries.
During this transition period to our new software, we are adjusting our service timelines, including those for disconnections due to non-payment. We will not disconnect customers nor charge late fees as we work through these complex technical issues. Please rest assured, we are working diligently to minimize any inconvenience.

Adopted Fiscal Year 2023/2024 Rates

CCUA begins our 30th year serving the residents of Clay County. We consider 30 years of service an exciting and important milestone. We strive to have competitive utility rates throughout our community while ensuring the delivery of safe and reliable water, wastewater, and reclaimed water services.
Representative Customer Bill by Water Demand (Water and Wastewater Only)
Fiscal Year 5,000 Gal. per Month 10,000 Gal. per Month 15,000 Gal. per Month 20,000 Gal per Month
2023-2024 $70.62 $113.28 $142.95 $179.28
The Adopted 2023-2024 Base and Flow Rates for Residential, Commercial, and Commercial Irrigation customers can be found in the links below.
ADOPTED FISCAL YEAR 2023/2024 BUDGET SUMMARY
Operating Fund Capital Fund Self Insurance Fund Total Fund Budget
Revenues
Projected Cash at October 1, 2022 2,000,000 59,512,753 525,000 62,037,753
Water & Sewer Revenue 70,342,495 70,342,495
Miscellaneous Revenue/Borrowing 3,332,104 50,000,000 53,332,104
Fund Transfers 16,768,404 16,768,404
Total Revenues 75,674,404 126,281,157 $525,000 202,480,756

Expenditures
Debt Service 9,919,127 9,919,127
Fund Transfers 16,768,404 16,768,404
Operation Expenses 44,199,888 44,199,888
Due In Lieu of Taxes 2,787,180 2,787,180
Capital Projects 97,742,820 97,742,820
Projected Cash at Sept 30, 2024 $2,000,000 $28,538,337 $525,000 $31,063,337
Total Expenditures $75,674,599 $126,281,157 $525,000 $202,480,756