HOLIDAY CLOSURE: In observance of Independence Day, our office will be closed on Thursday, July 4th. We will resume normal business hours from 8:00 a.m. to 5:00 p.m. on Friday, July 5th.
Have an emergency outside of business hours? Our on-call staff is available 24/7 to assist customers with after-hours water and wastewater emergencies. You can call (904) 272-5999 to report an emergency.
Please visit our contact page for all other inquiries.
During this transition period to our new software, we are adjusting our service timelines, including those for disconnections due to non-payment. We will not disconnect customers nor charge late fees as we work through these complex technical issues. Please rest assured, we are working diligently to minimize any inconvenience.

About CCUA

Jeremy Johnston - Executive Director of CCUA

Jeremy Johnston began his service as CCUA’s Executive Director in March 2020. He is responsible for overseeing the entire utility, including protecting public health by providing safe, reliable, and affordable drinking water, wastewater treatment, and reclaimed water service. Mr. Johnston leads the development of long-term strategic plans to conserve our natural resources and create long-term value for approximately 50,000 ratepayers in three counties. He leads a staff of 168 employees who implement CCUA’s $52 million budget and operate $339 million in assets.

Mr. Johnston previously served as the Chief Operations Officer of CCUA for approximately six years and as a Utility Engineer for two years. He is a graduate of the University of Florida with a Bachelor of Science in Agricultural and Biological Engineering and a Master of Business Administration. Mr. Johnston also holds a license in Florida as a Professional Engineer.