HOLIDAY CLOSURE: In observance of Independence Day, our office will be closed on Thursday, July 4th. We will resume normal business hours from 8:00 a.m. to 5:00 p.m. on Friday, July 5th.
Have an emergency outside of business hours? Our on-call staff is available 24/7 to assist customers with after-hours water and wastewater emergencies. You can call (904) 272-5999 to report an emergency.
Please visit our contact page for all other inquiries.
During this transition period to our new software, we are adjusting our service timelines, including those for disconnections due to non-payment. We will not disconnect customers nor charge late fees as we work through these complex technical issues. Please rest assured, we are working diligently to minimize any inconvenience.

Contact Us

Home : Contact Us
You can visit our Customer Service or Drive Thru Window at:
3176 Old Jennings Road
Middleburg, FL 32068
M - F, 8 AM – 5 PM

You can also call us:
(904) 272-5999 or (877) 476-CCUA
Our on-call staff is available 24/7 to assist customers with after hours water and wastewater emergencies.
If you have any questions, please feel free to either use the form provided to send us an e-mail, or call us using the number provided.
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Service Address:
Accounts Payable
Backflow Prevention
Billing Department
Customer Service
Procurement Department
Records Requests
Service Availability
Who do you wish to contact?
All Supervisors Jim Starnieri
David Gardella Anna Lebesch
Chris McNees
Wendell Davis Daniel Hodges
Grady H. Williams, Esq.  
Website Administrator
Questions or Comments:
Chapter 668.6076, Florida Statutes:
"Under Florida law, email addresses are public records.  If you do not want your email address released in response to a public records request, do not send electronic mail to this entity.  Instead, contact this office by phone or in writing."