HOLIDAY CLOSURE: In observance of Independence Day, our office will be closed on Thursday, July 4th. We will resume normal business hours from 8:00 a.m. to 5:00 p.m. on Friday, July 5th.
Have an emergency outside of business hours? Our on-call staff is available 24/7 to assist customers with after-hours water and wastewater emergencies. You can call (904) 272-5999 to report an emergency.
Please visit our contact page for all other inquiries.
During this transition period to our new software, we are adjusting our service timelines, including those for disconnections due to non-payment. We will not disconnect customers nor charge late fees as we work through these complex technical issues. Please rest assured, we are working diligently to minimize any inconvenience.

Payment Options

How to Pay Your Bill
  • $$$$

  • Check/Money Order
  • Automatic Payment Debit by eCheck
  • Automatic Payment by Credit Card
  • Electronic Check
  • Credit Card
  • Google Pay
  • Apple Pay
  • Phone Payment
    Fee + Additional $0.95
Automatic Payment Program
The automatic payment program allows you to automatically pay your monthly bill with your credit card, checking, or savings account.

Pay in Person iconPay in Person or by Mail
You can visit our Customer Service or Drive Thru Window Monday thru Friday from 8 A.M. – 5 P.M. or mail your payment referencing your account number to the address below:
Clay County Utility Authority
3176 Old Jennings Road
Middleburg, Florida 32068
If you are visiting our location after hours, please use the drop box located at our front door entrance or in our drive thru.
Keystone Heights Payment Location
You can make a payment in person or in the drop box located at Keystone Heights City Hall outside of City Hall in Keystone Heights.
Keystone Heights City Hall
555 S. Lawrence Boulevard
Keystone Heights, Florida 32656
For your payment security, please do not deposit cash in drop boxes.