HOLIDAY & PARKING LOT CLOSURE: CCUA will be closed on February 17th in observance of Presidents Day and will resume operations on February 18th.

Please note that the CCUA parking lot will be under construction from February 15th to 17th. During this time, drive-thru and drop-box payment options will be unavailable. We encourage you to make payments online or by phone during these dates.

Water Quality Reports

Natural water resources

How is your water?

Clay County Utility Authority is very pleased to provide you with this year's Annual Water Quality Reports. We want to keep you informed about the excellent water and services we have delivered to you over the past year. Our goal is and always has been, to provide to you a safe and dependable supply of drinking water. The Water Quality Reports below are separated by service area. If you have questions about which of our public water services serves your service area, please call our office for assistance at 904-272-5999.
Updated: 06/05/2024

Notice of Unknown Service Line Material
Frequently Asked Questions
What is the Lead and Copper Rule?
Since the Environmental Protection Agency (EPA) first published the Lead and Copper Rule in 1991, it has been revised multiple times to better protect children and communities at risk for lead exposure. After several years of review and analysis, the EPA released Lead and Copper Rule Revisions (LCRR) on Oct. 16, 2021, and Lead and Copper Rule Improvements on October 8, 2024.
What is a service line?
A water service line (also known as a lateral) is the small pipe that carries water into your home or business from CCUA’s water main located in the municipal right-of-way and easements.
What materials are water service lines made of?
Service lines can be made of plastic, brass, copper, cast iron, flexible iron, lead, or galvanized steel. Lead pipes were banned in June 1988. Homes built after that time will not have a lead service line.
How do I find my home’s water service line?
A water service line generally enters your home or business through an exterior wall, the concrete foundation, or crawl space. Typically, prior to entering a structure, a shut-off valve is installed and found near a hose bibb on the front or side of the structure. The valves may be above ground level for ease of access and use, and/or just below ground level.
How can I check my own pipe material?
You can check your own service line using these simple steps:
  • Step 1: Gather a strong magnet and a key or coin.
  • Step 2: Find where your service line enters your building — This is likely to be outside of your home near a shut-off valve. In some cases, it may be in a basement, crawl space or utility closet.
  • Step 3: Test the material of the pipe by scratching it with the key or coin to reveal its color; hold the magnet to the pipe to see if it sticks and take several well-lit photos to capture the results of the test.
  • Step 4: Compare your results to one of these options:
    • If the material is red, blue, black or white, the pipe is plastic.
    • If the material is the color of a penny (dull brown or greenish) and a magnet does not stick, the pipe is copper.
    • If the material is dark yellow or golden, the pipe is brass.
    • If the material is dull gray and a magnet sticks to it, the pipe is galvanized steel.
    • If the material is gray, shines brightly, is easily scraped and a magnet does NOT stick to it, the pipe is lead.
  • Step 5: Report your findings online: https://clayutility.org/wqr/lnc.aspx
    Your participation is crucial in our ongoing efforts to provide safe, clean drinking water to our community.
Here is a link to the EPA’s online guide to assist you with identifying lead pipes. https://www.epa.gov/ground-water-and-drinking-water/protect-your-tap-quick-check-lead-0
If your service line is plastic, copper or brass, these materials are generally accepted as safe plumbing for water lines