During this transition period to our new software, we are adjusting our service timelines, including those for disconnections due to non-payment. We will not disconnect customers nor charge late fees as we work through these complex technical issues. Please rest assured, we are working diligently to minimize any inconvenience.
Frequently Asked Questions

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What should I do if I believe I have a leak?
If the leak is at our meter, please call our office immediately to dispatch a technician. If the leak is in your yard or residence beyond the connection at the meter, you are responsible for the repair. If you are uncertain, please contact our office to have a customer service representative assist you.