In some cases you may notice that your utility account erroneously shows as past due. We are working with our payment processor to resolve this issue. Your account will not be disconnected or charged a late fee as a result of this display error.

Frequently Asked Questions

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I have comments that I want to be heard, what do I need to do?
We recognize that it is important to be able to accept commentary from rate payers, even when they are not able to attend the public rate hearing. CCUA is now able to accept your commentary in one of the following ways:
  • Through our online comment form here: Questions and Comments
  • By postal service to our office at 3176 Old Jennings Road, Middleburg, Florida, 32068.