HOLIDAY CLOSURE: The CCUA office will be closed Monday, January 19 2026 in observance of Martin Luther King Day. We will resume normal operations on Tuesday, January 20 2026.

If you have a water or wastewater emergency, please call 904-272-5999.

Frequently Asked Questions

 
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What is CCUA trying to accomplish with these charges?
The objective to instituting a water bill AWS surcharge and adding an AWS Connection Charge to the water connection charges is to establish an initial stable funding source for AWS development, which will include, but is not limited to, feasibility studies, evaluations, land acquisition, property entitlements, design, permitting, construction, and implementation. The development of AWS is to support the existing and future residents Clay County connected to CCUA’s potable and reclaimed water distribution systems with a sustainable water supply other than the Upper Floridan Aquifer.