In some cases you may notice that your utility account erroneously shows as past due. We are working with our payment processor to resolve this issue. Your account will not be disconnected or charged a late fee as a result of this display error.

Frequently Asked Questions

 Back to FAQ's
What is CCUA trying to accomplish with these charges?
The objective to instituting a water bill AWS surcharge and adding an AWS Connection Charge to the water connection charges is to establish an initial stable funding source for AWS development, which will include, but is not limited to, feasibility studies, evaluations, land acquisition, property entitlements, design, permitting, construction, and implementation. The development of AWS is to support the existing and future residents Clay County connected to CCUA’s potable and reclaimed water distribution systems with a sustainable water supply other than the Upper Floridan Aquifer.