In some cases you may notice that your utility account erroneously shows as past due. We are working with our payment processor to resolve this issue. Your account will not be disconnected or charged a late fee as a result of this display error.

Frequently Asked Questions

 
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Will I get my deposit back?
Deposits are retained as long as a customer remains on our system. Customers will earn interest yearly and will receive a credit towards their regular utility billing. Upon disconnection of service, the deposit will be applied to the final bill, with any unused balance refunded.