My Account
Pay Bill Online
Online Forms
FAQ
Site Map
Search:
Home
My Service
Apply For New Residential Service
Apply For New Commercial Service
Transferring Service
Discontinuing Service
Bill Dates and Due Dates
Reading my Bill
Estimate Monthly Bill
Current Rates
Fats, Oils, and Grease Policy
Payment Options
Water Quality Reports
Approved Irrigation Contractors
Backflow Prevention Testers
Utility Theft
Assistance Programs
Bill Credits
Rates and Financials
Residential Service Rates
Commercial Service Rates
Service Charges & Fees
Rate Resolution
Audited Financial Statements
Budget and Capital Plans
AWS
AWS Summary
Frequently Asked Questions
Financial Reconciliation
Stormwater Harvesting
Engineering
Development & Permitting
Standards & Details
Materials Manual
Projects/Procurement
Current Construction Projects
Procurement and Bids
PO Terms and Conditions
Bid Results
Meter Retrofit Program
Water Conservation
Reclaimed Water Initiatives
Water Usage Survey
Possible Leak Problems
Educational Materials
Links to Other Agencies
About CCUA
Our Executive Director
Board of Supervisors
Board of Supervisors Meetings
Employment Opportunities
Public Notices
CCUA Holiday Hours
Public Record Index
Public Meeting Documents
ACA-TiC Machine Readable Files
Contact Us
Have we asked you to take a survey?
Click here to begin!
Follow us on social media
My Account
Avoid phone queues, waiting in line, and save on postage by creating your CCUA online account!
New Customers
To apply for new service via the Web, please click here.
Reclaimed Water
Click here to learn about CCUA's relcaimed water initiatives and how reclaimed water helps our environment
Important Notices
Emergency Service Interruption and Boil Water Advisory - Carmel Court (12/8/2023)
RETRACTED 12/9/2023: Emergency Service Interruption and Boil Water Advisory - Oak Trail Lane and a portion of Lake Forest Lane (12/5/2023)
Frequently Asked Questions
Home
: FAQ
Back to FAQ's
Will I get my deposit back?
Deposits are retained as long as a customer remains on our system. Customers will earn interest yearly and will receive a credit towards their regular utility billing. Upon disconnection of service, the deposit will be applied to the final bill, with any unused balance refunded.
Copyright ©
Clay County Utility Authority
, All Rights Reserved.