During this transition period to our new software, we are adjusting our service timelines, including those for disconnections due to non-payment. We will not disconnect customers nor charge late fees as we work through these complex technical issues. Please rest assured, we are working diligently to minimize any inconvenience.
CCUA is opening its doors on a weekend and hosting a Customer Service Extended Hours event on Saturday, June 29 from 8:00 a.m. to noon. While we will not be taking calls that day, CCUA customers can come in for in-person help to sign up for our new customer portal. We are striving to make the process more efficient and convenient for our customers during this transition. We are here to help YOU!
Please remember you will need access to an email account to access an activation link and you will need your banking information if you would like to sign up for autopay. Our staff will be focusing on new account sign ups. Customer Service will not be available for phone calls and will not be taking payments on the day of the event.
For up-to-date information or to register for this unique event, please visit our Facebook event page at https://www.facebook.com/events/866608912174282/?ref=newsfeed.
Once-A-Week Watering Restrictions Are Now In Effect! Know your day!
Did you know...?
During Daylight Saving Time, you may water your lawn twice per week on specific days? Know your days!