My Account

 

It has been discovered that some of our customer bills for April have an error on the bill message regarding ACH debit transactions. Please note that all charges calculated on your bill are correct. The only error is in the message for the amount that will be ACH debited from your account. Only the amount calculated in the bill summary for current charges will be ACH debited, not the incorrect amount included in the messaging section on the right hand side of your bill.

The third party company that prints our bills had an error in their message programming. We are working to implement controls with this company to ensure we do not experience a problem in the future. Please know that we pride ourselves in providing customers with accurate bills. We apologize for any inconvenience this error may cause. Please do not hesitate to contact us if you need further clarification on your bill. Our customer service staff can be reached at 904-272-5999, Monday – Friday, 8 AM – 5 PM.

Sign in to your online account below
Username E-Mail Address:

 
Password Password:

Forgot Password?
 
 
 
Don't Have An Account?
An online account lets you see the status of your utility service, pay your bill, sign up for e-billing, and much more! It's convenient, fast, free, and secure! Click below to get started today!

Create An Online Account Today!
 
 
 
Chapter 668.6076, Florida Statutes:
“Under Florida law, email addresses are public records. If you do not want your email address released in response to a public records request, do not send electronic mail to this entity. Instead, contact this office by phone or in writing.”