Request New Service

 

Customer Information:
Do you currently have service with CCUA?
 

Request for new service must be made at least two (2) business days in advance of when you would like your service connected.

Upon setting up service via the Web, you will be required to mail your payment along with a photocopy of your driver's license and photocopied documentation with your social security number referenced (i.e., social security card, health insurance card, pay stub, tax document) within 20 days. If you have not received your new customer application and amount due within seven (7) days from the date your new service should be turned on, please contact our office immediately.

Account collection fees and/or costs incurred by the CCUA in the course of collecting delinquent balances, which may be based on a percentage at a maximum of 35% of the debt, and all costs and expenses, including reasonable attorneys’ fees, which the CCUA incurs in such collection efforts, will be paid, in addition to the original balance due, by the customer responsible for the delinquent balance.

If your residence has reclaimed water for irrigation, you are also required to schedule a cross-connection inspection at the time you apply for service. The inspection will last approximately ten minutes and will require you or another adult to be present during the inspection.

Our Customer Service Representatives will mail you a copy of your application with the date payment must be received in our office. Failure to provide payment and proper photocopied identification will result in immediate disconnection of your service and will require you to come into our office to have the service restored.

 
Once-A-Week Watering Restrictions Are Now In Effect! Know your day!
Did you know...?
During Daylight Saving Time, you may water your lawn twice per week on specific days? Know your days!
 

Have we asked you to take a survey?

Click here to begin!
 
Follow us on
Twitter Logo
 
Call Before You Dig - 811
 
My Account
Avoid phone queues, waiting in line, and save on postage by creating your CCUA online account!
 
 
 
New Customers
To apply for new service via the Web, please click on the link below.